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KMID : 0926620200250020014
Korean Journal of Hospital Management
2020 Volume.25 No. 2 p.14 ~ p.24
Analysis of Factors Affecting Satisfaction on Job of Long-Term Care Worker: Attitude of providing care services as a Mediators
Kim Hye-Gyeong

Jeong Jae-Yeon
Yoon In-Hye
Lee Hae-Jong
Abstract
Purposes: The purpose of this study is to analyze the factor of affecting on job satisfaction by mediating attitude of care service.

Methodology: (1)Identify socio-demographic characteristics, work characteristics, the elderly support period, the presence of education related to the elderly, the presence of service associated with the elderly, and significant factors of the research subjects. (2)Identify changes in the number of education and services before and after obtaining a caregiver qualification. (3)Identify the attitude of providing care services and job satisfaction according to the characteristics of the research subjects. (4)Identify the direct and indirect factors influencing job satisfaction by mediating the service attitudes of the research subjects.

Findings: First, age factors have positive effects and the volunteering experience have negative effects on job satisfaction by mediating attitude of care service. Although the number of education class has increased after qualification, educational factors had no significant effect. Second, the longer elderly support period had a positive effect on job satisfaction.

Practical Implications: This study is meaningful in that it identifies the direct and indirect impacts on job satisfaction through care attitudes. In the future, it will be necessary to pay attention to improving the quality of long-term care services by analyzing the influence factors more.
KEYWORD
Caregiver, Job Satisfaction, Attitude of Care Service, Path Analysis
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